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Responsible for content pursuant to section 55 paragraph 2 RStV: Anna Rizatdinova, vul.
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Platform for online dispute resolution, participation in dispute resolution procedure
Applicable law obliges us to inform the consumers of the existence of the European online dispute resolution platform, which can be used to resolve disputes without the
need to involve a court. The European Commission is responsible for organisation of the platform. Here is the link to the European online dispute resolution platform:
We are not obliged to participate in a dispute resolution procedure before a dispute resolution entity for consumers and have therefore decided against voluntary participation.